To log into Goldex Casino, enter your registered email address and password on the homepage login form. Always ensure you are on the official New Zealand version of the website to safeguard your details. Should you forget your login credentials, a password reset option is available via your email. Goldex encourages the use of strong and unique passwords for securing player accounts. For any issues accessing your account, support is readily available through live chat or email.
Creating a new account at Goldex requires only essential personal details such as name, email, and a secure password. Prospective players must confirm they are of legal gambling age as per New Zealand law. Upon completing the registration form, a verification email will be dispatched, requiring activation to finish the process. Once verified, players may proceed to fund their account and explore the full range of pokies and casino entertainment.
Goldex enforces a Know Your Customer (KYC) policy to comply with New Zealand’s regulatory standards. Players must provide valid identification documents and proof of address following registration. The process ensures a safe environment and assists in responsible gambling policy adherence.
Document Type | Examples | Accepted Formats |
---|---|---|
Identity Proof | NZ driver’s licence, passport | PDF, JPG, PNG |
Address Proof | Utility bill, bank statement | PDF, JPG, PNG |
Payment Method | Bank card, e-wallet screenshot | PDF, JPG, PNG |
Submission of these documents is required before full access to withdrawals and promotions is granted.
Goldex extends an attractive welcome offer to all newly registered New Zealand players making their first deposit. Bonus funds are subject to standard wagering requirements; terms may apply to both bonus cash and free spins.
Bonus Type | Amount | Wagering Requirement |
---|---|---|
Deposit Match | 100% up to NZ$800 | 40x bonus amount |
Free Spins | 50 spins | 40x winnings |
Crypto Bonus | Up to NZ$200 | 40x bonus amount |
Promotions vary; always check the latest conditions on the Promotions page.
All users must accept Goldex’s terms of service before engaging in play, aligned with New Zealand’s gambling legislation. Only one account is permitted per player, and all personal data submitted must be accurate to avoid suspension. Withdrawal of winnings and access to promotions requires full account verification. Goldex reserves the right to alter terms or request additional documentation to maintain compliance. Responsible gambling tools such as self-exclusion and deposit limits are available to protect New Zealand players.
If you forget your Goldex Casino password, you can reset it by using the password reset option available on the homepage login form. A reset link will be sent to your registered email address for you to create a new password securely.
To complete the KYC verification, New Zealand players must submit valid identification such as a NZ driver’s licence or passport, proof of address like a utility bill or bank statement, and payment method verification such as a bank card or e-wallet screenshot. Accepted file formats include PDF, JPG, or PNG.
Goldex Casino prohibits the use of VPNs or similar services to bypass regional restrictions. Using a VPN may lead to confiscation of winnings and account suspension as part of their compliance and security policies.
No, Goldex Casino allows only one account per player in compliance with New Zealand gambling regulations. Multiple accounts can result in suspension or closure of all associated accounts.
Goldex Casino offers responsible gambling features including self-exclusion options, deposit limits, and access to support organisations such as GamCare and Gambling Therapy. These tools help players manage their gambling activity safely and responsibly.